Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: May 7, 2026

Waymax Global ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our immigration consultancy services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out our eligibility assessment form
  • Contact us via email, phone, or WhatsApp
  • Subscribe to our newsletter
  • Register for our services
  • Submit documents for visa applications

This information may include:

  • Full name, date of birth, and nationality
  • Email address and phone number
  • Residential address and city
  • Educational qualifications and work experience
  • Language test scores (IELTS, CELPIP, PTE, etc.)
  • Passport details and visa history
  • Financial information (for assessment purposes)
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website and search terms
  • Cookies and similar tracking technologies

Third-Party Information

We may receive information about you from third parties, such as educational institutions, language testing centers, or government agencies, when you authorize them to share information with us for visa application purposes.

How We Use Your Information

We use the information we collect for the following purposes:

  • Provide Services: To assess your eligibility, prepare visa applications, and provide immigration consultancy services
  • Communication: To respond to your inquiries, send updates about your application, and provide customer support
  • Marketing: To send you newsletters, promotional materials, and information about our services (you can opt-out anytime)
  • Improvement: To analyze website usage, improve our services, and enhance user experience
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements
  • Documentation: To prepare and submit visa applications to immigration authorities
  • Record Keeping: To maintain records of our services and communications with you

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure servers with firewall protection
  • Regular security audits and updates
  • Access controls and authentication
  • Employee training on data protection
  • Secure document storage and disposal procedures

⚠️ However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Sharing Your Information

We may share your information with:

  • Immigration Authorities: Government agencies and immigration departments for visa application processing
  • RCIC Partners: Regulated Canadian Immigration Consultants (RCIC) and other licensed immigration professionals
  • Service Providers: Third-party vendors who assist us with services such as document verification, language testing, and credential evaluation
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request transfer of your data to another service provider
  • Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and recommendations
  • Improve website functionality and performance

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

For immigration consultancy services, we typically retain client records for a minimum of 7 years after the completion of services, in accordance with professional standards and legal requirements.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

As an immigration consultancy, we may transfer your personal information to countries outside India, including Canada, Australia, UK, and other countries where you are applying for immigration. These countries may have different data protection laws than India.

We ensure that appropriate safeguards are in place to protect your information during international transfers, in compliance with applicable data protection laws.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Address

4th Floor, Building No. 129
G N Chetty Road, Nungambakkam
Chennai - 600034, Tamil Nadu, India

Phone

+91-98848-87556

Email

info@waymax.in

privacy@waymax.in

Business Hours

Monday - Saturday: 9:00 AM - 6:00 PM

Sunday: Closed

We will respond to your inquiry within 30 days of receipt.